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CFG Auditorium FAQ

Who can attend?
What if I am not a member?
What are the Auditorium operation hours?
How much does it cost?
What if I share a subscription with a spouse or family member?
Do I have to reserve a seat if we are both attending?

Why do I need to subscribe to CFGSmartCharts™?
What do I need to bring?
Where are the CFG Auditoriums located?
Will they tell me where to get in and out of a trade?
Can I trade live with the information provided?
How do I reserve a seat?
How do I cancel a reservation?
If I am in the area, can I drop in to see if there is an
available seat?

What methods of payment are available?

Who can attend?

All CFG members that are subscribing to CFGSmartChartsand are in good standing are invited to attend. For first time attendees, free time may be offered to those attending a two-day audit at one of the auditorium locations.

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What if I am not a member?

Click here to find out about the CFGSmartCourses™.

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What are the Auditorium operation hours?

Select “Locations” to view hours and other information for individual facilities.

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How much does it cost?

*NOTE: The Auditorium is currently FREE in Richmond until further notice. Email customerservice@cfgtrading.com to reserve a seat.

$20 per session (subject to change)

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What if I share a subscription with a spouse or family member? Do I have to reserve a seat if we are both attending?

Yes, when you are making the reservation you are paying to reserve the seat, otherwise we cannot guarantee you a spot in the auditorium. Seating is limited on a first come, first serve basis.

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Why do I need to subscribe to CFGSmartCharts™?

Traders that subscribe to the CFG SmartCharts™ will have access to the exclusive auditorium message window during their session. This window has focused trade information across multiple currency pairs, updated on a daily basis, which can lead to profitable trading opportunities.

If you are not currently subscribing to the CFGSmartCharts™, and would like to take advantage of the auditorium experience, contact us prior to making your reservation. Upon approval, first time attendees may be granted limited access to the CFGSmartCharts™ which will make the message window available to them during the auditorium session.

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What do I need to bring?

It is helpful to bring your own laptop computer. However, in certain locations, you may be able to make arrangements to use a desktop computer. Keep in mind that any lines and changes made to the charting software are saved on the computer that they are drawn on.

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Where are the CFG Auditoriums located ?

See “Locations” menu option for current locations and information.

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Will they tell me where to get in and out of a trade?

No, however, traders will have available to them focused trade information across multiple currencies, updated on a daily basis, which may improve live trading skills. Traders have free will to trade or not to trade, live or demo, any of the information that they receive, based on their own analysis of the provided information. Live commentary provided by the broadcast system may also increase trade opportunities and confirmations.

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Can I trade live with the information provided?

Traders have “free will” to trade or not to trade, live or demo, any of the information that they receive, based on their own analysis of the provided information. All suggestions and information provided will be in line with CFG methodology.

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How do I reserve a seat?

See “Locations” link for reservation information. Seating is limited and on a first come first serve basis.

An automated reservation system will be implemented as soon as possible.

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How do I cancel a reservation?

A 24 hour advance notice must be given for all cancellations. Email customerservice@cfgtrading.com for reservation/cancellation information.

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If I am in the area, can I drop in to see if there is an available seat?

Be aware that by “dropping in” there may not be space available. However, please call ahead and we will let you know if there is an open seat.

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What methods of payment are available?

You must pay FIRST(*) and then email customerservice@cfgtrading.com.

See below for step-by-step instructions.

Step 1:

*NOTE: The Auditorium is currently FREE in Richmond until further notice. Email customerservice@cfgtrading.com to reserve a seat.

-Login to the CTN
-On the left, click Subscription Services
-Scroll to the bottom and click on the icon "Payments by Paypal"
-Click Buy Now on Auditorium $20.00 USA/Day
-Login to your PayPal account and follow instructions for payments

Step 2:

Contact for Richmond reservations by filling out this webform (or, you can email customerservice@cfgtrading.com)

-The amount you just paid for Auditorium Sessions
-List the specific dates you want to reserve for your sessions.
-List where you want your sessions

Note: You must pay before reserving. Reservation MUST be made by 1:00pm EST the business day before your 1st desired session. Be mindful of holidays and weekends. Reservation is NOT guaranteed until you have received confirmation of your reservation from CFG. Only pay for the exact amount of reservations you want to make. Please DO NOT pay for more than you want to use immediately.

We will soon implement an automated system to handle Auditorium payments and reservations.


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Richmond, VA